Get in touch
Have questions about your order, or a general enquiry?
You can join our Member’s Club to unlock exclusive benefits, including free shipping and special member-only discounts. Signing up is quick and free—simply select the "Member Club" link in the main navigation header and follow the prompts to create your account. Once enrolled, your discounts will be automatically applied at checkout.
Since each piece is uniquely crafted and custom printed upon receipt of every order, cancellations may not be possible once production has begun. It's advisable to contact customer support promptly to inquire about your specific order.
Given the custom nature of the production process, modifications to orders after placement may not be feasible. For any changes, reach out to customer support as soon as possible to discuss available options.
We do not offer separate trade accounts, as our Member’s Club already provides an exclusive 20% discount on purchases. However, if you’re looking to place a bulk order, we’d be happy to discuss custom pricing options depending on your order size and frequency. Feel free to reach out to madison@lndngray.com with details about your purchasing needs, and we’ll provide the best available options.
We primarily ship via FedEx and UPS to ensure fast and reliable delivery. For larger orders and oversized artwork, we partner with trusted freight carriers to ensure safe transportation. Freight deliveries require a contact phone number, as the carrier will schedule a delivery appointment to ensure a smooth and secure arrival.
After your order is shipped, a tracking link will be provided, allowing you to track your package.
ALL SALES ARE FINAL. Our products are uniquely crafted and custom printed upon receipt of every order. In addition, we specifically tailor the cutting of each piece of wood to the precise requirements for each unique order. Given the custom nature of our production process, we regret to inform you that we cannot accept returns or exchanges. This policy is due to the fact that each piece we create is uniquely printed, framed, and tailored based on the specific parameters we receive for each customer.
If your artwork is damaged or arrives in any condition that's less than perfect, we'll send a free replacement
If your artwork is damaged or arrives in any condition that's less than perfect, we'll send a free replacement
Each art piece is meticulously crafted to order, ensuring unparalleled quality. All frames are custom-cut using real wood, tailored specifically for every order and each individual customer.
Have questions about your order, or a general enquiry?
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